Randy Pausch Quotes About Hurt

• Proper apologies have three parts: 1) What I did was wrong. 2) I feel badly that I hurt you. 3) How do I make this better?

  Randy Pausch

  Hurt, Apology, Three

  Randy Pausch, Jeffrey Zaslow (2008). "The last lecture", Hyperion Books

• Be willing to apologize. Proper apologies have three parts: 1) What I did was wrong. 2) I'm sorry that I hurt you. 3) How do I make it better? It's the third part that people tend to forget. Apologize when you screw up and focus on other people, not on yourself.

  Randy Pausch

  Hurt, Sorry, Apology

• Well, you can’t have just some of me, Jai,” I told her. “You appreciate the part of me that didn’t get angry because two ‘things’ we own got hurt. But the flip side of that is my belief that you don’t repair things if they still do what they’re supposed to do. The cars still work. Let’s just drive ’em.

  Randy Pausch

  Hurt, Two, Appreciate

  Randy Pausch, Jeffrey Zaslow (2008). “The Last Lecture”, p.141, Hachette UK

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