Ron Kaufman Quotes

• Even a tiny step is one step closer to where you are going.

  Ron Kaufman

  Tiny, Steps, Where You Are

  52 Copiar cita

• Every service problem is as an opportunity to show you care.

  Ron Kaufman

  Opportunity, Service Culture, Care

  4 Copiar cita

• Focus not on who you are, but on what you can do for others.

  Ron Kaufman

  Service Culture, Focus, Can Do

  4 Copiar cita

• Superar las expectativas es donde termina la satisfacción y empieza la fidelidad.

  Ron Kaufman

  Loyalty, Expectations, Satisfaction

  "Lift Me UP! Service With A Smile". Book by Ron Kaufman, 2005.

  18 Copiar cita

• You can't stop change. Don't let it stop you.

  Ron Kaufman

  Service Culture, Culture

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• Giving great service requires the right people and the right service tools.

  Ron Kaufman

  Personas, Dar, Herramientas

  7 Copiar cita

• Compromise in your arguments, not in your expectations.

  Ron Kaufman

  Expectations, Compromise, Argument

  4 Copiar cita

• Service is taking action to create value for someone else.

  Ron Kaufman

  Action, Taking Action, Values

  "Building a Culture of Uplifting Service, with Ron Kaufman" by Ron Kaufman, speaking.com.

  11 Copiar cita

• If your customers have to ask you for it, you haven't been thinking far enough ahead.

  Ron Kaufman

  Thinking, Service Culture, Enough

  4 Copiar cita

• Everything ordinary has the potential to be extraordinary.

  Ron Kaufman

  Ordinario, extraordinario

  4 Copiar cita

• Quality is more than a promise, it's genuine performance.

  Ron Kaufman

  Service Culture, Promise, Quality

  12 Copiar cita

• If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.

  Ron Kaufman

  Service Culture, Delight, Want

  "Lift Me UP! Service With A Smile". Book by Ron Kaufman, 2005.

  8 Copiar cita

• Employees are the key to your success with customers. Treat them well!

  Ron Kaufman

  Keys, Service Culture, Treats

  7 Copiar cita

• Challenge your own status quo - before someone else does.

  Ron Kaufman

  Service Culture, Challenges, Doe

  4 Copiar cita

• What you did in the past is how you got to today. What you do today is how you will get to the future.

  Ron Kaufman

  Past, Service Culture, Culture

  4 Copiar cita

• First be effective and then be efficient.

  Ron Kaufman

  Service Culture, Culture, Firsts

  4 Copiar cita

• Service is the ultimate edge. Keep it sharp.

  Ron Kaufman

  Service Culture, Culture, Ultimate

  4 Copiar cita

• You cannot change what has already happened. You can always change the way you respond.

  Ron Kaufman

  Service Culture, Culture, Way

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• If customers say you're just 'all right', you've not done enough, you've failed to delight.

  Ron Kaufman

  Service Culture, Done, Delight

  4 Copiar cita

• Instead of just asking 'How did I do?' ask 'How can I do more?'

  Ron Kaufman

  Preguntar, pregunta

  8 Copiar cita

• Never rest on past success. Create something better.

  Ron Kaufman

  Past, Service Culture, Something Better

  4 Copiar cita

• Enthusiastic service providers create enthusiastic customers.

  Ron Kaufman

  Enthusiastic, Service Providers, Providers

  4 Copiar cita

• When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

  Ron Kaufman

  Service Culture, Expectations, Faster

  "Lift Me UP! Service with a Smile: World-Class Quips and Action Tips to Brighten Up Your Services!". Book by Ron Kaufman, May 14, 2005.

  9 Copiar cita

• Are you moving forward, or just moving?

  Ron Kaufman

  Moving, Moving Forward, Service Culture

  7 Copiar cita

• When the customer makes contact, he does not want a quote. He wants a commitment.

  Ron Kaufman

  Commitment, Service Culture, Doe

  12 Copiar cita

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